Service and customer orientation are very important to the city of Rastatt. The team at the citizens' office is there to help citizens with their concerns. From identity cards and passports to certifications and information and assistance in pension matters: The citizens' office offers a comprehensive service.
In the citizen's office you can get:
The district of Rastatt is responsible for waste disposal in Rastatt (emptying, waste calendar, registering/deregistering waste containers, etc.). Bulky waste is not collected on fixed dates in the district, but flexibly as required.
The central acceptance point for recyclables and waste in the district is the "Hintere Dollert" waste disposal facility operated by the district in Gaggenau-Oberweier. Further information is available from the waste management company of the Rastatt district .
The city of Rastatt operates the brushwood yards in the core city and in the districts.
Appointments for "registration, deregistration and re-registration" at the Citizens' Registration Office can be booked online.
Appointments for the Foreigners' Registration Office can currently NOT be booked online. The reason are technical problems of the manufacturer.
For matters concerning the Foreigners' Registration Officet, please contact the staff by e-mail to auslaenderwesen@rastatt.de.
The person responsible for you will contact you as soon as possible to arrange an appointment.
Among other things, you will receive the following applications
The following forms are issued by the Citizen's Office:
The following brochures are available for you:
At the self-service terminal in the Bürgerbüro, you can easily capture your biometric data yourself, i.e. biometric passport photos, fingerprints and the signature for all ID documents.
You can apply for certificates of good conduct at the Citizens' Registration Office and, under certain conditions, also directly at the Federal Office of Justice.
The lost and found office of the city of Rastatt is the right place for you.
You can apply for an extract from the central business register at the Citizens' Registration Office and, under certain conditions, also directly at the Federal Office of Justice.
At the moment NO appointments for "leaving the church" can be booked online. The reason is technical problems of the provider. For matters concerning the Citizen's Office, please contact the staff of the Citizen's Office by e-mail to buergerbuero@rastatt.de to contact.
You can purchase the following from the Citizen's Office:
At the Citizen's Office you can also purchase various representative items:
Mon and Tues: 7:30 a.m. to 4 p.m.
Wed: 7:30 a.m. to 6 p.m.
Thu: temporarily closed
Fri: 7:30 a.m. to 12:30 p.m.
Sat: 9 a.m. to 12 p.m.
If Friday is a holiday, the Citizens' Bureau will be closed the following Saturday.
Last admission is 15 minutes before the regular closing time.
