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City library exterior shot with intersection, cars parked on the street.

Borrowing, renewal and return

If you want to make use of the wide range of services offered by the city library not only on site but also at home, you can borrow books, CDs (audio books, music), board games and Kamishibai for four weeks with your library card. Magazines, DVDs, console games and Tonies can be borrowed for two weeks.

The number of media is not limited. Only for Tonies. Only two figures may be borrowed per customer.

A woman hands a book to a library employee at the circulation desk. In the background, other library visitors and shelves with books.

Important questions and answers about borrowing, renewing and returning media

How can I keep an eye on the return date?

When you borrow items, you will receive a printout of your account showing the latest return date. You can view the current status of all borrowed media at any time via the account function of our online catalog "My account".

If you enter your e-mail address in the city library, you will receive a free reminder by e-mail a few days before the loan period expires. If you would like to use this service, you can contact the Rastatt City Library team directly.

Can I keep media for longer?

You can renew all media twice free of charge, provided they are not reserved. The only exception: Kamishibai picture cards cannot be extended.

You can renew your media independently online in the media catalog via the account function "My account" within the loan period or by telephone: 07222 972-8504.

What can I do if the desired medium is on loan?

Search for the desired title in the media catalog. In the short title list you will find the option "reserve" for borrowed titles. Please enter your library card number and your password.

When the title has arrived, you will be notified by e-mail or in writing. This service costs 1 euro per title.

Can I request media for a new acquisition?

You can suggest a title to the city library for a new acquisition. Simply fill in the form for a media request online or at the city library.

Proposed titles should not be older than two years and should not cost more than 30 euros. They must also have already been published. The city library will check all suggestions and inform you promptly whether the medium will be purchased.

What is the password for my library account?

By default, the password corresponds to your date of birth in the form DD.MM.YYYY (e.g. 01.01.1991). You can change it to a password of your choice at any time. Please remember that this must then also be changed when you log in to the eLibrary.

How can I return my media?

During the opening hours of the city library, media can be handed in at the circulation desk in the entrance area of the library. A library card is not required for this.

Outside of opening hours, media can be returned via the return box. You will find it in the passageway to the Kulturforum courtyard. Please check your account the next day to see if the media could be booked from your account.

eMedia from the eLibrary automatically become unusable after the expiry date. The media can also be returned digitally ahead of time.

What happens if I return media too late?

If you return media after the loan period has expired, reminder fees will be charged - regardless of whether you have previously received a reminder letter by post from the City Library. The fee is 1 euro per week or part thereof and per item, plus 2 euros per reminder letter.

What happens if I have damaged or lost a medium?

In the event of loss or significant damage (e.g. water damage), you must replace the item. Please speak to the staff at the information desk (1st floor). In the first instance you should obtain a replacement item, otherwise you will have to pay the replacement value plus a processing fee of 3 euros.

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